Shipping & Returns

Welcome to HONG KONG HUASHENG ENTERPRISE CO., LIMITED! We are committed to delivering high-quality Coats & Jackets and Dresses to customers around the world with fast, reliable shipping and a customer-first return policy.

Shipping Information

Global Delivery
We proudly ship to most countries worldwide. With our wide business coverage and strong logistics network, we ensure your orders arrive safely and on time — whether you're located in North America, Europe, Asia, or beyond.

Processing Time
All orders are processed within 2–5 business days. Once your order is ready to ship, you will receive a tracking number via email.

Estimated Delivery Time

• Standard Shipping: 7–15 business days

• Express Shipping: 3–7 business days
  Delivery times may vary based on location and customs clearance.

Shipping Partners
We work with trusted international carriers such as DHL, FedEx, UPS, and regional postal services to offer secure and traceable deliveries.

Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Free shipping is available for bulk or qualifying orders.

Return & Exchange Policy

Customer Satisfaction Guaranteed
At HONG KONG HUASHENG ENTERPRISE CO., LIMITED, your satisfaction is our top priority. If you are not 100% happy with your purchase, we’re here to help.

Return Conditions

• Items must be returned within 14 days of receipt.

• Products must be unworn, unwashed, and with original tags/packaging.

• Custom or final-sale items are non-refundable, unless damaged or defective.

Return Process

1. Contact our customer service at [email protected] with your order number and reason for return.

2. Our team will guide you through the return steps.

3. Once we receive and inspect the items, your refund or exchange will be processed within 5–7 business days.

Return Shipping Fees

• If the return is due to our error (wrong item, defect, etc.), we will cover all return shipping costs.

• For other reasons, customers are responsible for return shipping.

After-Sales Support

Our experienced team provides reliable after-sales service to ensure a smooth and worry-free shopping experience. If you have any issues with your order, don’t hesitate to reach out. We are here to assist you every step of the way.

Need Help?
Contact our support team at [email protected] or via our online chat — we’re always happy to assist.